Terms & Conditions

Consent

1. Introduction

These Terms and Conditions (hereinafter referred to as "Agreement") govern the use of Short Message Service (SMS) communication services (hereinafter referred to as "Service") provided by us. (hereinafter referred to as "Provider") to the recipient (hereinafter referred to as "Client").

2. Client Consent

By agreeing to these terms and conditions, the Client provides explicit consent to receive SMS messages from the Provider for the purpose of communication, notifications, alerts, and updates. The Client acknowledges that these messages may be of a transactional, informational, or promotional nature.

3. Frequency of Messages

The Provider agrees to send SMS messages to the Client only as necessary and in accordance with applicable laws and regulations. The frequency of messages will be kept to a reasonable minimum, considering the purpose of communication.

4. Opt-Out Mechanism

The Client has the right to opt-out of receiving SMS messages from the Provider at any time. To unsubscribe, the Client can reply to any SMS message with the word "STOP" or follow the instructions provided in the message. Upon receiving this request, the Provider will cease sending SMS messages to the Client.

A2P Compliance:

-This program will sends appointment information - confirmation & reminder messages to customers once they have booked an appointment and opted-in to receive promotional and notification SMS from Lucy Insurance Solutions.

-You can cancel the SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

-If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to (817) 724-7350 or [email protected].

-Carriers are not liable for delayed or undelivered messages.

-As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

- For privacy-related inquiries, please refer to our privacy policy: https://lucymatoke2.businesspros.org/privacy-policy

5. Data Usage and Privacy

The Provider respects the Client's privacy and will handle personal information in accordance with its Privacy Policy. By agreeing to these terms and conditions, the Client acknowledges and consents to the collection, storage, and use of their personal information as described in the Privacy Policy.

6. Costs and Charges

Standard messaging rates from the Client's mobile carrier may apply for receiving SMS messages. The Provider is not responsible for any charges incurred by the Client from their mobile carrier.

7. Service Availability

The Provider will make reasonable efforts to ensure the availability and reliability of the SMS Service. However, the Provider is not liable for any disruptions, interruptions, or delays in the Service that are beyond its control.

8. Termination

The Provider reserves the right to terminate or suspend the SMS Service to the Client at any time and for any reason, without prior notice.

9. Changes to Terms and Conditions

The Provider may modify or update these terms and conditions at its discretion. It is the Client's responsibility to periodically review this Agreement for any changes.

By providing your consent to receive SMS messages from us, you acknowledge that you have read, understood, and agreed to these terms and conditions.